Please read carefully!
At Arndt’s Auto Towing, your privacy matters. We collect and protect your information to deliver reliable service. This policy explains what we gather, how we use it, and how we keep it safe.
Information We Collect
To provide fast, reliable service when you need it most, we collect certain information from you. Here’s what we gather and why:
- Personal Information: Your name, phone number, and email address to communicate and coordinate services efficiently.
- Vehicle Details: Information like your car’s make, model, license plate number, and location to ensure we’re fully prepared to assist you.
- Payment Information: Billing details processed securely to complete transactions.
- Website Data: Technical details such as IP addresses or browser types when you visit our site, which helps us improve your online experience.
How We Use Your Information
We use the information you provide to ensure quick, reliable, and hassle-free service. Here’s how:
- Delivering Services: From towing and roadside assistance to repairs, we use your information to get the job done right and on time.
- Effective Communication: Your contact details help us stay connected, provide updates, and confirm service details.
- Secure Transactions: We process your payment information safely to complete your service.
- Improving Your Experience: Data from our website helps us enhance your online interactions and streamline our services.
Information Sharing and Disclosure
At Arndt’s Auto Towing, your information is always treated with care. We never sell or share your data unnecessarily. However, we may share it in the following cases:
- Service Providers: We work with trusted partners, like payment processors or dispatch services, to deliver reliable and efficient assistance.
- Legal Requirements: If required by law or to protect our rights, property, or safety, we may share your information with relevant authorities.
- Business Transfers: In the rare case of a merger or sale, your information may be transferred to the new owners as part of our operations.
Cookies and Online Tracking
When you visit our website, we may use cookies and similar technologies to improve your browsing experience. Here’s what you need to know:
- What Are Cookies? Small files stored on your device that help us remember your preferences and understand how you interact with our site.
- How We Use Them: Cookies allow us to make our website faster, easier to use, and more relevant to your needs.
- Your Choices: You can manage or disable cookies through your browser settings. Keep in mind, turning them off may limit some website features.
Data Security
At Arndt’s Auto Towing, protecting your personal information is a top priority. We use industry-standard measures to keep your data secure, including:
- Encryption: Safeguarding sensitive information, like payment details, during transactions.
- Access Control: Only authorized team members can access your information for service purposes.
- Continuous Monitoring: Our systems are regularly updated and monitored to prevent unauthorized access.
While we take every precaution, no system is completely foolproof. We encourage you to protect your information by using secure passwords and being cautious online. Your trust is important to us, and we’re committed to keeping your data safe.
Your Rights and Choices
We believe you should stay in control of your personal information. Here’s how you can take charge:
- Access and Update: Need to review or correct your details? Just let us know, and we’ll make it right.
- Opt-Out: Not interested in promotional emails or messages? You can unsubscribe anytime.
- Request Deletion: If you want us to remove your personal information, we’ll handle it as long as it’s not required for ongoing services.
- Manage Cookies: Take control of cookies through your browser settings to customize your online experience.
Third-Party Links
Our website may include links to third-party websites for your convenience, such as helpful resources or partner services. However, please keep the following in mind:
- Independent Policies: These websites operate under their own privacy policies, which may differ from ours.
- Your Responsibility: Before sharing any personal information on these sites, take a moment to review their privacy practices.
- No Control: While we aim to link to trusted sources, we don’t have control over third-party content or how they handle your data.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, practices, or legal requirements. Here’s what you can expect:
- Timely Updates: Any changes will be posted on this page, so you always know how we handle your information.
- Your Awareness: We encourage you to review this policy regularly to stay informed about how your data is protected.
- Continued Trust: Your privacy is a priority, and we remain committed to safeguarding your personal information.
Contact Us
Have questions or concerns about this Privacy Policy or how we handle your information? We’re here to help. Reach out to us anytime:
- Phone: Call us for quick assistance.
- Email: Drop us a message, and we’ll get back to you promptly.
- Address: 1303 M-139, Benton Harbor, MI 49022 – Visit us in person if you prefer face-to-face communication.
At Arndt’s Auto Towing, we’re committed to your privacy and satisfaction. Don’t hesitate to get in touch—we’re just a call or message away!
